Download
Select your operating system and open the PCGEN support application.
Secure help, wherever you are
Remote Support
Choose your device to download the PCGEN remote-support application. Only share access details with a PCGEN engineer you recognise.
Three simple steps
Get connected to a PCGEN engineer
Your support engineer will guide you through the process. You remain in control of the session and can end it at any time.
Share the address
Give the displayed connection address to your PCGEN support engineer.
Approve the session
Review the request and approve access when prompted.
Security reminder: PCGEN will never ask you to share passwords or banking details during a remote-support session.